Openings >> Internet Lead/Merchandising Coordinator
Internet Lead/Merchandising Coordinator
Title:Internet Lead/Merchandising Coordinator
Korum Automotive Group
Internet Lead & Merchandising Coordinator

Department:   Marketing Job Status:   Full Time
FLSA Status:   Non-Exempt Reports To:   Marketing Manager

The Internet Lead & Merchandising Coordinator is responsible for collecting and conducting initial responses to internet-based sales leads, email and telephonic communications with prospective and existing customers, generating appointments for vehicle sales departments, and distributing the appointments to the applicable Sales Managers according to the type of vehicle requested.  Coordinator is also responsible for the online merchandising of vehicles at the direction of the Marketing Manager including but not limited to: taking pictures/video, application of window stickers, creating vehicle comments, and uploading of information to the internet.

Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
  1. Respond to incoming internet sales leads within the established time frames, consistent with desired corporate procedures and use of the customer relationship management software, and in a quality manner (e.g., good grammar, spelling, professional appearance, etc).
  2. Using email and/or telephonic communications to answer questions regarding vehicles and set sales appointments for incoming internet leads.
  3. Continue correspondence of lead sourcing and follow up with customers until the appointment is set or the lead is deemed dead.
  4. Using email and/or telephonic communications, contact orphan owners, or other identified sales prospects with the goal of re-establishing interest and ultimately setting an appointment.
  5. Execute specific outbound telephone campaigns, and/or follow up on specific email campaigns with the goal of setting an appointment.
  6. Take pictures/videos of vehicles ready for retail sale, coordinate the application of window stickers, create vehicle comments, and upload vehicle comments and pictures through inventory management tool.
  7. Supports and encourages a results-driven, values-based, sales and service culture throughout the organization.
  8. Exercises an appropriate level of courtesy, tact, and professional communications in dealing with others.
  9. Contributes to a favorable public image of Korum Automotive Group by establishing and maintaining professional relationships and participation in the community (e.g., with civic, non-profit, and industry organizations).
  10. Contributes toward effective team problem solving with other employees and management (“don’t do business alone”).
  11. Consistently demonstrates corporate values; encourages and coaches others to consistently demonstrate corporate values and meet performance expectation.
  12. Performs other duties as assigned.
High School Graduate or General Education Degree (GED)
Dealership sales experience preferred
Sound written and oral communication skills
Must be able to learn/use the dealership software and programs provided.
Must have a valid driver's license and an acceptable driving record

Physical Demands Lift/Carry
Stand O (Occasionally)
Walk O (Occasionally)
Sit C (Constantly)
Handling / Fingering C (Constantly)
Reach Outward O (Occasionally)
Reach Above Shoulder O (Occasionally)
Climb N (Not Applicable)
Crawl N (Not Applicable)
Squat or Kneel O (Occasionally)
Bend O (Occasionally)
10 lbs or less O (Occasionally)
11-20 lbs O (Occasionally)
21-50 lbs N (Not Applicable)
51-100 lbs N (Not Applicable)
Over 100 lbs N (Not Applicable)
12 lbs or less N (Not Applicable)
13-25 lbs N (Not Applicable)
26-40 lbs N (Not Applicable)
41-100 lbs N (Not Applicable)

N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements
Vision (Near, Distance, Color, Peripheral, Depth Perception)
Sense of Touch

This position is performed in an office environment at a desk, within a cubicle, and outside the facility among the various vehicle display lots in various weather.
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.  
This opening is closed and is no longer accepting applications